Returns Policy
We hope you never need to but below is our Returns Policy. We like to think we have given you enough information before you decided to buy.
If however you need to return something to us then we try to make things nice and easily without any hassle.
You can return any item purchased from us within 14 days of receipt. All we ask is that the item is unworn, unwashed and in perfect condition as it was sent to you.
What to do if you want return an item
We handle every return individually so that we can understand the issue completely. If you wish to return a product, please contact us at swag@slogantees.com and we will be happy to help.
On your email to us make sure you tell us
- Your order number.
- Which item(s) you wish to return.
- The reason for returning.
We will get back to you within 48 hours with a resolution.
Shipping & Handling
Customers are accountable for return shipping charges unless the goods are faulty when we will refund your postage. Goods are the customer’s responsibility until they arrive back with us.
What happens when we receive your item:
- All returns must be received within 14 days from the date the return was authorised.
- Any returns received after 14 days will not be processed.
- Please allow 3-5 working days once the goods have reached us to process your return.
- All refunds will be credited back to the original method used to place the order.
- Credit/debit card transactions can take 3-5 working days to show on your bank statement.
- Please ensure your account details are current and up to date as we may need to contact you regarding your return via email or telephone.
Our returns policy does not affect the consumer’s statutory rights.